How to Maintain a Pest-Free Restaurant and Protect Staff and Customers

By Axis Marketing

food served at restaurant

Pests in your restaurant not only harm your customers, affect your staff and damage your restaurant’s reputation; they could also expose you to costly litigation and even lead to your facility’s closure. Work closely with a pest management professional to take preventive measures against common pests like rodents, flies and cockroaches.

This guide gives your restaurant business the opportunity to review risks and take action to address those risks:


Focus on Hot Spots:

Working with a pest control professional, inspect your facility for the places where pests are likely to gain access or reside. When you have found any potential or actual points of infestation, you will be better able to formulate an effective extermination or prevention plan.


Receiving areas – Cockroaches and other pests often enter restaurants by travelling on shipments or packaging. Take steps to find them before they enter the facility.

  • Consult with vendors to ensure that they have precautions for pest management in place.
  • Inspect shipments for signs of pests such as gnaw marks, droppings or insects.
  • Never move shipments to storage before inspection of both packaging and contents.
  • Use black lights to spot urine and grease marks left by passing rodents.
  • Use flashlights to inspect crates, boxes and pallets.


Storage Areas – Storage areas are often pest-ridden because they are low-traffic, damp and dark.

  • Monitor these areas closely for the presence of pests.
  • Eliminate odours, food debris and spillage immediately.
  • Remove products from cardboard packaging as soon as possible—cockroaches feed on the glue found in them.
  • Use tightly-sealed plastic containers to store products.
  • Use open-backed stainless steel shelving, at least 15.2 centimetres (approximately 6 inches) off the floor and 45.7 centimetres (approximately 1.5 feet) from the wall.
  • Rotate stock on a first in, first out basis to ensure that no products are left for extended periods.


Kitchen – Pests in the kitchen are best prevented with thorough sanitation.

  • Remove excess moisture by promptly repairing leaks in pipes, sinks or dishwashers.
  • Clean up spills immediately to prevent food from spreading under equipment to hard-to-reach areas.
  • Never leave dishes in the sink overnight.
  • Remove trash every day.
  • Line all trash containers with plastic liner bags.
  • Use a safe cleaner around kitchen and floor drains – grease and grime often collect in these areas.



Find Out More:

This list is not exhaustive, and assessing your company's exposures and taking the appropriate precautions can go a long way toward protecting your service industry business.

Download our “Service Industry Employee Safety Manual” guide for an in-depth list of more ways to minimize gaps in your risk management:


Download Here


Tags: Retail & Hospitality

Let's Talk

At Axis we provide all lines of commercial and personal insurance. We would love to speak with you.